The ceiling damage was there for months until I moved out, when I fixed it myself so I wouldn't be in any way charged for it.I also had a horrible odor in my kitchen drain. Wow, Daniel! Due to current considerations for COVID-19, some non-emergency maintenance may be slightly delayed.

Impacted by Covid 19 and Concerned about Rent? The rooms are spacious, and while the layout in my two-bedroom wasn't the best, that's the price you pay for a split-bedroom floorplan. I lived in Willow Creek for about three years (2014-2017), with very few problems. If that time won’t work for you, 12:00AM to 12:00AM looks promising. These procedures were clearly outlined within the lease agreement. Home like feel and quiet residence. Thank you. Yes there is a lease to read but if somebody ask personally too the staff what all the fees were I do not understand why some were told fully to the extent and some were not.I was only in formed about a couple of fees and cost when I had asked for all of them months in advance i was told that everything that was said was all i had too pay. Willow has tremendous numbers of bass. We apologize for any misunderstanding you may have held regarding the lease terms and for any inconvenience this may have caused you. The apartment is great. The community truly felt like home to me. Id rather trash all of my furniture and clothing than to live with roaches.

The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Send me an e-mail! You are not a person to them, you are just money to them. Thoroughly reviewing the Arizona Landlord Tenant Act...hummm. We encourage any current resident who is experiencing an issue to please fill out an official maintenance request through our online resident portal found here: willowcreekapartmentstem….

7/14/2018Scott, we're deeply disappointed to hear that you've had an unpleasant experience at our community. For the last several months I kept the drain plugged.They painted the apt doors but only the rectangle inside the jamb, so for like a year my door had a lighter orange brown stripe around it, as well as a bunch of pinholes from former residents that were not properly filled.This was the worst place I've lived in Tempe. With dramatic light and laser elements, Tempe Marketplace is a full, immersive shopping experience. If i could leave zero stars i would. my work required a week notice to get off. The moment we moved in there was patch work above our shower that started leaking. The office girls were actually very nice. So it's very easy for them to blame the last person maybe that's just company policy but again I advise against giving this place any money. We would love the opportunity to better your stay here and improve your overall perception of our community. I was in there sleeping and i had too wake up too him opening my door. I have to say I wished I read these reviews before moving to Willow Creek. Other Prescott Area Lakes. 3/21/2018Karen, we're saddened to find you've not been enjoying your time here at our community. A few days later, residents got notes on their doors saying if they had a drain odor, it was their fault for dumping grease, and they would be charged for it. Act now and your $24.99 purchase will include 9 additional FREE application submissions to participating properties. things were never fixed. Okay, that's understandable. We apologize for the inconvenience. Definitely pleased with the service I received from the front office. ), and the new manager Shauna is nice too. My dog was attacked by a "restricted" breed off there leash in the complex. As per the lease, personal grills are prohibited. Then turn north in Willow Creek Road for about 4 miles to Willow Park. After we got there, and they still had $55 to make by exploiting my bad circumstance, they continued to insist that I had nooooo worries. We strive to provide our residents with a wonderful living situation, and we apologize if we've failed to meet your expectations. I found that to be very unprofessional and in considerate. 12/21/2017Nigel, thank you for taking the time to share this wonderful feedback of our community! and I was in there and I had no idea he was coming never got a call back or anything and I never gave permission to enter my apartment.Since I moved in and I have been trying to get things fixed in my place.I get told that it will be taken care of but it has been months now.I have not gotten any response from the office on certain things that need too be fixed every time I ask about it Personally i get told that they will find out.

In regards to terminating a lease, providing 60-day notice is standard for our community and the process for doing so is clearly outlined within the lease agreement. They are solely focused on your money. The wood floors are nice. The lawn maintenance people have started taking hours to do a small patch of grass and some bushes; there were days where they'd start at 7am and still be going in the same area at 1pm.

I feel my money could be spent better at another location. limited availability, Share details of your own experience with this property. I emailed them before calling the cops to let them know about what was happening, but they never responded. It was also doable. That seemed to actually be true. You can tell! Disgusted and all, I stayed at a hotel for the night. The parcel pending customer service is horrible, and the apartment complex just brushes it off. Now that it's been implemented, I've wasted hours of my time just trying to get packages. Oh well, maybe they made a mistake. See all photos from Jacqueline S. for Willowcreek. Our team takes these issues seriously, and offer pest control to any resident who needs it. We appreciate you bringing the package left in the parcel room to our attention, and we'll be sure to prevent this from ever happening again. Designed … We strive to provide our residents with a wonderful living situation, and we apologize if we've failed to meet your expectations. Karen, we're saddened to find you've not been enjoying your time here at our community. Please know, our team is committed to resolving all reported issues. Please call the office at your earliest convenience and schedule an appointment to sit down with management so that we may address your concerns. Oh but that doesnt matter to them. 8/11/2017Hi, Jessica. Now don't get me wrong, this is totally cool for some ppl but NOT me.

But I was so wrong!! We do our best to provide a relaxed and comfortable home life to each and every resident of our community and regret that we fell short of this goal in your instance. Look no further because Willow Creek is the newest, number one apartment home community in Prescott.

Prices and availability subject to change without notice.