You can refer to the following steps to help you include server experience on your resume: Start with your most recent serving position first. Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers. Make sure dining rooms are set up before time of guests' arrival. Find out what is the best resume for you in our Ultimate Resume Format Guide. Waiter/Waitress top skills & proficiencies: Basic Math Verbal Communication Customer Service Resolve Conflict Teamwork Persistence High Energy Sell to Customer Needs Thoroughness Professionalism … I do not like to jump into the leadership role. Verify patrons' identification to make sure that they meet min age needs for use of alcoholic beverages. Include where you worked and the duties you were responsible for. Strong attention for detail with proven ability to quickly learn all aspects of new menus and specialties. Assist with transactions using cash register and giving correct amount of change, Maintain a strong sense of urgency throughout long shifts in a fast-paced environment, Provide a positive, friendly attitude to coworkers and customers on a daily basis, Flexible to work on weekends and holidays. Bookkeeping, and help keep up with their daily improvements. Assisted in ringing up and take out orders and making sure the restaurant ran smooth and cleaning work place and area. Served and hosted downstairs at dueling piano bar. Greeted and welcomed customers and seated pub patrons Successfully obtained a state liquor license to legally serve alcoholic beverages Implemented customer surveys to provide feedback … Monitors food prep methods, portion sizes, and presentation, Develop repeat business by establishing close and lasting relations with customers, Explain neatly how different menu items are made, describing the cooking methods and ingredients. Fill salt, pepper, sugar, cream, condiment, and napkin containers. Explain various dishes on the menu to costumers and make menu recommendations if desired, Ensured preparation of all orders for a single table and serve in professional manner, Total the meal costs and add taxes for final bill calculation. There are several approaches you can use to highlight your serving experience on your resume. I made sure that when the guests' food was ready, that it was delivered to them in a timely manner; with all needed condiments. I enthusiastically greeted guest at the door, and sat them according to their personal preferences. The following examples can help outline how you might format this section in your resume: Server, The Farmer’s Table Restaurant, August 2015 – October 2019, Server and Restaurant Host, Grill -n- Chill Pub, January 2013 – July 2015. I took the guest orders according to their appetite preferences; and entered them into a database. Provided clients with reassurance and encouragement. Demonstrated integrity and honesty while interacting with guests, team members and managers. Explain neatly how different menu items are made, describing the cooking methods and ingredients. Solid experience working proactively within teams and leading teams, ensuring optimized and timely service. Inspected dining and serving areas to ensure cleanliness and proper setup. Include only the jobs you have performed as a server. Login with ajax is not installed (or active). Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. The information on this site is provided as a courtesy. Consistently achieve the highest guest check averages through suggestively selling items, Assist colleagues during rush periods in order to promote teamwork, Skillfully anticipate and address guest service needs, Total meal cost for customer final bill calculation. Provided friendly and attentive service to all customers. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. As an example, if you’re applying to a five-star restaurant you may want to omit your work experience if it is unrelated to the requirements of working in an upscale environment. Escorting customers to their tables, explaining how various menu items are prepared, describing ingredients and cooking methods, informing customers of daily specials, preparing checks, presenting menus to customers and answering questions, making recommendations upon request. Proven track record in providing excellent customer service with outstanding efforts. For each work experience description you list in your resume, you should provide clear examples of how you succeeded in your role. Made sure the environment was a clean and friendly place so that customers would want to come back. Alternatively remove this icon from this location in Zeen > Theme Options. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Confirm with customers to make sure that they are enjoying food and take action to correct any troubles. You might also consider adding quantifiable results if it applies to your accomplishments as a server. Consistently provided friendly service and heartfelt hospitality. Ensured that all guests received exceptional service. Looking for cover letter ideas? You might also include how you keep your serving sections organized or other examples of your hard skills. Greet customers at time of arrival and show them to their tables. How to describe previous server experience on a resume, Responsible for taking customer orders and ensuring customer satisfaction, Recommending daily specials and discounts to successfully up-sell limited-time food products, Successfully solved customer conflict and problems when mistakes were made with orders and payments, Processing payments and handling cash and credit transactions, Demonstrated creativity by developing brand new menus for the restaurant, Introduced customers to new menu items and successfully built and fostered customer relationships, Greeted and welcomed customers and seated pub patrons, Successfully obtained a state liquor license to legally serve alcoholic beverages, Implemented customer surveys to provide feedback on service quality, Built and maintained customer relationships, Responsible for taking orders and communicating with kitchen and other pub staff. Detail oriented, with a proven ability to identify, analyze and solve problems. Assisted with cleaning dining area, restroom, and preparation area. See our sample Waitress Cover Letter. For instance, you might start with your most recent job first and provide details about the skills you developed and the positive effects you had in your past role. Trained new employees that were entering the company. I engaged in conversation with guest to be sure that their occasional visit was going to turn into a regular visit. You might also consider including your hard skills like handling money transactions, running a cash register or using point-of-service (POS) order input software to take and communicate customer orders. Guided guests through the menu and specials, maintained thorough knowledge of all menu items, beverages and Drink specials, Bussed and reset tables and kept dining room and work areas clean. Privacy • Privacy Center • Do Not Sell My Personal Information, How to List Experience as a Server on Your Resume. Cleans, stocks, and maintains the workstation throughout shift. Assisted guests in making menu choices in an informative and helpful fashion. Greeted guests in a pleasant and courteous manner. Putting meal trays together to be sent to rooms. Ensured high customer satisfaction through greeting customers and assisting with questions. Provide excellent customer service including customer conflict resolution; language barrier resolution, Deliver exceptionally, friendly and fast service, Examined trays to ensure that they contained required items. Provided great customer service to any and every customer. Balanced money/ register, and inventory weekly. Answer questions about menu items, making recommendations upon request. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Required to move at a fast pace while maintain order. Checking customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Traveled to newly opened company stores to assist with openings and training all employees. Cleaned and completed side work, rolling silverware, stocking wait stations, wiping tables. Excellent communication and interpersonal skills-at all levels. Cleaned and organized eating, service, and kitchen areas. Recieved and processed with accuracy various forms of payments. Practice hand washing techniques between every task in serving and cleaning. If you have an example of how you can benefit the employer you’re applying to, consider including it in your job description.